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◆   HEALTHCARE & CARE PROVIDERS

Insolvency and recovery advice for healthcare & care providers

Assess financial pressure while recognising the importance of staffing, care continuity and regulatory responsibilities.

Confidential first conversationFree and without obligationTelephone or video discussion

◆   UNDERSTANDING YOUR POSITION

Understand the gap between delivery and payment

Payroll and agency costs may fall due before commissioner or customer receipts arrive. Review unpaid invoices, disputed fees, occupancy or service hours, and the cost of delivering each contract. Bring VAT, PAYE, pensions and other liabilities into the same cash-flow picture.

Put care delivery alongside the cash forecast
Bring staffing and agency costs, commissioning receipts and disputed invoices. Explain the operational commitments that must be considered in any financial review.

◆   PRESSURE POINTS

Where pressure
needs a closer look

Bring these issues into the first financial review. The right starting point depends on the structure and the full position.

01

Keep service continuity central

Financial decisions can affect people who depend on care. Identify critical staffing, safeguarding and operational requirements and involve the relevant professional and regulatory advisers. An insolvency discussion is not a substitute for meeting care responsibilities.

02

Compare realistic routes early

A payment proposal needs to leave enough cash to fund ongoing care. Where the business cannot meet current costs, consider wider rescue or closure options promptly. Do not assume that registration, contracts or approvals automatically transfer to a new entity; obtain the specific advice and consents required.

◆   YOUR FIRST CONVERSATION

A starting point for healthcare and care providers

01
Map essential operating costs

Show staffing and other commitments needed to deliver current care.

02
Review incoming payments

Identify commissioner receipts, disputed fees and collection delays.

03
Coordinate the review

Bring financial and operational advisers into a clearly agreed next-step plan.

◆   FURTHER READING

Useful starting points

Tax arrears: a starting point for healthcare and care providers ↗Repayment planning for healthcare and care providers ↗Further guidance for healthcare and care providers ↗

Bring staffing and agency costs, commissioning receipts and disputed invoices. Explain the operational commitments that must be considered in any financial review.

◆   CONFIDENTIAL BUSINESS ADVICE

Discuss financial pressure without losing sight of care.

Tell us about the payment gap, staffing costs and urgent deadlines. We will help establish the information and people needed for a useful review.

✓   Confidential first conversation
✓   Free and without obligation
✓   By telephone or video

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‹   All roles and sectors

◆   FREQUENTLY ASKED QUESTIONS

Questions, answered plainly.

What information helps explain a care provider’s cash gap?

Show payroll dates, agency costs, expected commissioner receipts and disputed fees. Include service hours or occupancy information where these explain the cost of delivery.

Should operational advisers be involved?

Identify the people responsible for care, staffing and regulatory matters, together with existing professional advisers. Explain what information they hold and who is authorised to coordinate the discussion.

What if a financial deadline affects service continuity?

Flag the deadline immediately and describe the operational effect. Include the correspondence and the contacts already dealing with it so the financial review recognises the care commitments involved.

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